Privacy Policy

We, Bakester Box Ltd, are committed to respecting and protecting the privacy of anyone using bakesterbox.com (the “Site”) and the confidentiality of any information that you provide us with. This privacy policy explains how we use any personal information we collect about you when you use the Site.

What Information do we Collect about You?

In general you can visit the Site without telling us who you are and without revealing any information about yourself. If, however, you use the Site to contact us, place an order for products or services, sign up to our newsletter or an account, we receive, collect and store information.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. When you contact us via any means or place and order with us, we also collect personally identifiable information (including name, address and email); payment details, comments, feedback, product reviews, recommendations, and personal profile.

Why do you collect such personal information?

  1. To provide and operate our services;

  2. To provide our customers with ongoing assistance and technical support;

  3. To be able to contact our customers and visitors with personalised service-related messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our services; 

  5. To comply with any applicable laws and regulations.

How do you store, use, share and disclose the Site visitors' personal information?

Our company is hosted on the Shopify's platform. Shopify provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify data storage, databases and the general applications. 

Access to your information and correction

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at tamsin@bakesterbox.com.

How do you communicate with the Site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or to send updates about our company. For these purposes we may contact you via email, telephone and text messages.

Cookies

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How can the Site visitors' withdraw their consent?

If you don’t want us to process your data anymore, please contact us at tamsin@bakesterbox.com.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 10 July 2020.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

​How to Contact Us

​​Please contact us if you have any questions about our privacy policy or information we hold about you:

  • By email - tamsin@bakesterbox.com

  • By telephone - 07986885118

  • Or write to us at: BakesterBox, Ford Street, London E3 5NU

​​Note: If you wish to complain, or have a concern about the way we handle your personal information, you should contact the Information Commissioner’s Office – ico.org.uk.